Management Systems Consulting

We provide expert consulting to organizations seeking to implement and excel in internationally recognized management system standards. Our team guides clients through the full lifecycle of certification and compliance, from initial gap analysis and system design to audit readiness and continuous improvement. We cover a broad spectrum of ISO standards and other industry-leading frameworks to drive quality, safety, security, and efficiency across operations. By integrating these standards into the fabric of the organization, we help clients improve processes, achieve certifications, and gain international credibility. Key standards and schemes we support include:

• • ISO 9001:2015 (Quality Management System) – Based on the Plan-Do-Check-Act (PDCA) model, ISO 9001 provides a globally recognized framework for enhancing quality and organizational performance. It is applicable to organizations in both manufacturing and services. Implementing ISO 9001 promotes systematic customer focus, process-driven operations with continuous improvement, structured workflows, and transparency. By emphasizing risk-based thinking, this standard helps organizations proactively avoid costly errors and capitalize on opportunities to improve.

• • ISO 14001:2015 (Environmental Management System) – Implementing ISO 14001 demonstrates an organization’s commitment to environmental protection. It boosts reputation and stakeholder trust by showing that the company actively works to reduce its environmental impact across processes, products, and services. ISO 14001 shares a common high-level structure with ISO 9001 and ISO 45001, allowing for easy integration into existing management systems and laying a foundation for continual improvement in environmental performance.

• • ISO 22000:2018 (Food Safety Management System) – ISO 22000 addresses food safety risks across the supply chain, responding to the global demand for safe food. Complementary to ISO 9001, this standard focuses specifically on food safety management and can be integrated with quality management systems. Implementing ISO 22000 helps food industry organizations demonstrate effective control of food safety hazards, which is increasingly critical given heightened consumer awareness and regulatory pressure after high-profile food safety incidents worldwide.

• • ISO 20000:2018 (IT Service Management System) – ISO 20000 specifies requirements for effective delivery of IT services. It is applicable to any organization aiming to improve the efficiency, reliability, and quality of its IT service delivery. By implementing ISO 20000, organizations establish, implement, maintain, and continually improve an IT Service Management System (ITSMS). The result is more consistent service quality, higher customer satisfaction, and improved operational efficiency—vital in today’s volatile, uncertain, complex, and ambiguous (VUCA) IT environment.

• • ISO 27001:2022 (Information Security Management System) – ISO 27001 provides a framework for establishing, implementing, and continually improving an Information Security Management System (ISMS). It focuses on protecting information assets by managing security risks. This globally recognized standard is used by organizations of all sizes to ensure the confidentiality, integrity, and availability of information. Achieving ISO 27001 certification signals that robust controls are in place to safeguard sensitive data against threats.

• • ISO 28000:2022 (Security and Resilience – Supply Chain Security Management) – ISO 28000 outlines requirements for a security management system specifically targeting risks within the supply chain. (This 2022 standard replaces ISO 28000:2007.) Implementing ISO 28000 helps organizations ensure security and resilience in their supply chain operations, addressing threats such as cargo theft, counterfeiting, and disruptions. It is particularly valuable for companies with complex or global supply chains that need to manage security risks systematically.

• • ISO 45001:2018 (Occupational Health & Safety Management System) – ISO 45001 is the international standard for occupational health and safety, replacing the former OHSAS 18001. It helps organizations reduce workplace risks and improve employee safety. Implementing ISO 45001 allows a business to demonstrate that it operates a best-practice OH&S management system – reducing the likelihood of accidents and regulatory breaches, while improving overall safety performance and culture.

• • ISO 50001:2018 (Energy Management System) – ISO 50001 provides a structured framework for managing energy usage. Organizations that implement ISO 50001 can systematically improve energy efficiency, leading to reduced energy costs and lower greenhouse gas emissions. The standard integrates energy management into everyday organizational practices, raising awareness of energy use and promoting continuous improvement in energy performance. This helps companies prioritize energy-saving technologies and operational changes that drive cost savings and environmental benefits.

• • ISO 41001:2018 (Facility Management System) – ISO 41001 offers a framework for effective facility management, integrating people, places, processes, and procedures to improve the quality of life for occupants and the productivity of core business activities. Implementing ISO 41001 encourages organizations to continually review and optimize their facility management services and asset management. The result is more efficient operations, reduced unnecessary costs, and tangible value added to the business through well-managed facilities.

• • ISO 15378:2017 (GMP for Pharmaceutical Packaging) – This standard specifies quality management system requirements for manufacturers of pharmaceutical and medicinal product packaging materials. ISO 15378 combines ISO 9001 principles with Good Manufacturing Practices (GMP) specific to pharmaceutical packaging, ensuring product safety and regulatory compliance in the pharma supply chain.

• • ISO 13485:2016 (Quality Management System for Medical Devices) – ISO 13485 outlines requirements for a quality management system specific to medical device manufacturers and suppliers. It ensures organizations can consistently design, produce, and service medical devices that meet regulatory and customer requirements for safety and effectiveness. Certification to ISO 13485 demonstrates a commitment to the highest standards of quality and risk management in the medical device industry.

In addition to the ISO series, we assist with other globally recognized standards and certification schemes:

• • BRC (Brand Reputation through Compliance) – BRC is a set of international standards (originally developed by the British Retail Consortium) focused on product safety, quality, and operational criteria, particularly in the food production and packaging industries. Being certified to BRC Global Standards (for Food Safety, Packaging, etc.) means an organization meets stringent requirements recognized by the Global Food Safety Initiative (GFSI), thereby enhancing brand reputation and consumer trust.

• • FSSC 22000 (Food Safety System Certification) – FSSC 22000 is a comprehensive food safety certification scheme based on ISO 22000 and ISO/TS 22002-1. Recognized by GFSI, it provides a rigorous framework for managing food safety risks across the supply chain. Achieving FSSC 22000 certification helps food and beverage companies demonstrate their commitment to producing safe, high-quality products and maintaining robust food safety management practices.
• • TL 9000 (Quality Management-Telecom Industry) –  TL 9000 is a quality management system standard designed specifically for the telecommunications industry, built on ISO 9001 with additional telecom-specific requirements and performance metrics. Implementing TL 9000 drives consistency and excellence in the quality of telecom hardware, software, and services. It provides industry-tailored measurements that help organizations improve supply chain management and customer satisfaction in ICT (Information and Communication Technologies) sectors.

Product Certifications – We also guide companies through various product certification and compliance programs critical for market access and consumer safety:

• CE Marking – Assistance with obtaining CE marking for products, indicating conformity with health, safety, and environmental protection standards required for sale within the European Economic Area. We help navigate the CE compliance process for relevant directives and regulations, ensuring your products meet EU requirements.
• BIS Certification (including Foreign Manufacturer Scheme) – Support for Bureau of Indian Standards (BIS) certification, including the Foreign Manufacturers Certification Scheme (FMCS/FMS) for companies outside India. Achieving BIS certification demonstrates that products adhere to Indian standards for quality and safety, which is mandatory for many product categories in the Indian market.
• PED Compliance (Pressure Equipment Directive) – Consulting for compliance with the EU Pressure Equipment Directive. We assist manufacturers of boilers, pressure vessels, and other pressurized equipment in meeting the PED requirements and securing the necessary certifications/markings. Ensuring PED compliance is essential for selling pressure equipment in European markets.